Please note; due to the coronavirus we will not be opening our telephone lines until 08:30. This is to ensure that the staff are de-briefed each morning as to the current status.
Pre-bookable doctor appointments are available at the surgery on Monday evening: 18:30 – 20:00, we also offer early morning phone calls.
In addition to the practice's normal opening hours and the additional surgery opening times as stated above, you can also book an appointment to see a local clinician in the evenings or on Saturday and Sunday at locations across South Worcestershire.
This means that your extended access appointment may be with a different GP, nurse or based in a different location or practice that you are used to, and some of these appointments are telephone only. These appointments are pre-bookable by contacting the surgery during opening times - when calling please ask for an extended access appointment and our receptionists will help you to find a convenient appointment.
South Worcestershire Healthcare are working alongside practices in South Worcestershire to ensure patients can book into improved access (IA), available 7 days a week, and have set up a telephone number to enable patients to contact them between the hours of Mon - Fri 18:30 to 20:00 and Weekends 08:00 to 12:00 on 01905 789061.
When We Are Closed
Worcestershire Out-of-Hours GP Service
The Worcestershire Out-of-Hours Service operates at the Worcestershire Royal Hospital, Charles Hastings Way, Worcester between the hours of 18:30 and 08:00, Monday to Friday and at weekends. The contact telephone number is 111
In the case of urgent need when the practice is closed you can call NHS 111 to speak to a triage nurse. Your needs will be assessed and advice offered or arrangements made for you to see a doctor.
Please do not ask to see a doctor out of hours unless you genuinely cannot wait until the surgery re-opens.
Call 999 in an emergency. Chest pains and / or shortness of breath constitute an emergency.
111 online is a fast and convenient alternative to the 111 phone service and provides an option for people who want to access 111 digitally.
Your needs will be assessed and you will be given advice about whether you need:
Treat yourself at home
Go to a Primary Care Centre
If you need face to face medical attention you may be asked to attend a Primary Care Centre.
Click here to access NHS 111 online or call 111 to speak to a staff member.